HyperSecurity

1. Overview

This Privacy Policy describes how HyperSecurity (“HyperSecurity,” “we,” “us” or “our”) handles personal information when you visit our websites, use our applications and services, or otherwise interact with us (together, the “Services”). By using the Services, you acknowledge the practices described in this policy.

2. Information we collect

We collect only the information we need to protect you and to provide, improve and support the Services.

Account information: such as your name, email address, password credentials, company name and plan details.
Property information: details about the devices, apps, networks, accounts, domains and other properties you choose to protect.
Security telemetry: information about threats, suspicious activity, vulnerabilities and security events detected on your protected properties.
Usage information: how you interact with the Services, such as features used, settings and diagnostic data.
Communications: messages you send us, including through our contact form or support channels.
Payment information: billing details for paid plans, processed by our payment partners. We do not store full card numbers.

3. How we use information

To provide, operate and maintain protection for your properties.
To detect, prevent, neutralize and respond to threats, fraud and abuse.
To strengthen protection for all customers, using security insights in a way that does not identify you.
To personalize your experience, including recommendations from your AI security analyst.
To communicate with you about your account, security alerts, updates and offers you have opted into.
To comply with legal obligations and enforce our Terms of Service.

We never sell your personal information. We share information only in limited circumstances:

Service providers who help us operate the Services under strict confidentiality and data protection obligations.
Within your organization, where you use a Business or Enterprise account administered by your organization.
Legal requirements, where disclosure is required by law or necessary to protect the rights, safety and security of our customers, the public or HyperSecurity.
Business transfers, in connection with a merger, acquisition or sale of assets, subject to this policy.

5. How we protect information

Security is what we do. We protect personal information with industry-leading safeguards, including encryption in transit and at rest, strict access controls, zero trust principles, continuous monitoring and regular testing. No system is ever completely immune to risk, but we work relentlessly to keep your information safe.

6. Data retention

We keep personal information only for as long as needed to provide the Services, meet our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymize it securely.

7. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, export or restrict the processing of your personal information, and to object to certain uses. You can also:

Update your account details at any time from your account settings.
Unsubscribe from marketing messages using the link in any such message.
Close your account, after which we will delete your information as described above.

To exercise your rights, please contact us. We will not discriminate against you for exercising any of your privacy rights.

8. International transfers

We operate globally, so your information may be processed in countries other than your own. Wherever it is processed, we apply appropriate safeguards to protect it in line with this policy and applicable law.

9. Children

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information without appropriate consent. Parents and guardians may use the Services to protect devices used by their families.

10. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you through the Services or by email before they take effect. The effective date at the top of this page shows when it was last updated.

11. Contact us

Questions about this policy or your privacy? We are here to help. Please reach out through our contact page and choose the topic that fits best.

Privacy Policy